Your Extended Warranty Questions
What is covered by an extended warranty?
Most extended warranty claims cover any mechanical malfunction within the years that it is covered. This includes parts and labor. If the, for example digital camera, cannot be repaired you are entitled to a new one of equal value. You have to read your warranty carefully though. There are some circumstances that can negate your warranty claim such as the electronic item becoming wet or damaged due to something that you did. So before you agree with the salesperson about purchasing an extended warranty make sure and ask to see the contract first so that you will know what you are getting in to.
Should I keep my receipts and all the paperwork for the extended warranty?
You should always keep your receipts and the associated paperwork that comes with your merchandise. If something were to go wrong you will have to show proof that you purchased the item as well as fill out the warranty claim forms. Far too often people throw away the paperwork that comes with their electronic items thinking that they will not need them. On that paperwork is the instructions on how to file a warranty claim should the item become damaged or stop working.
What does an extended warranty not cover?
An extended warranty does not cover you dropping the equipment and in most cases it does not cover the equipment getting wet. If you are at fault for the equipment ceasing to work most warranties are void. Some car extended warranties will only cover certain engine parts. It may not cover faulty brakes or the air conditioning unit going out. Once again it is very important that you have the details of the extended warranty carefully explained to you so that you know what is covered and what is not covered by the warranty agreement.
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